Complaint

In October my Dad logged a claim with Telkom for his cell phone that was ****** at the Gym, he has since followed all the process that required of him to submit a claim however Telkom has been giving him ran around like a fool. We are in December and he is still being sent from pillar to post. He has been paying his premium successfully however when he is a victim of crime Telkom is not treating him fairly. This is an official complaint to Telkom to sort this mess out. Ref number is *** clients name details are Mr Dlamini ***