DB
Daniellia B
1 reviews | Active since Apr 2018
30 Jul 2021, 19:41
Complaint!!!!
Absolutely shocked that such service exist in this day and age.
I called telkom on the 25.02.2021 giving a month's advance notice to terminate my contract as the term has ended and I no longer wish to continue
I spoke with Zimkita in the retention department and she confirmed cancellation and informed me my last debit will be 25.04.21 I agreed. Every month after April my account was still debited for a cancelled product
I've called a total number of 10times, and none of the consultants could assist in resolving my enquiry
They also charge 100% interest on a debit order you reverse.
I will certainly not recommend Telkom to anyone.
Absolutely shocking experience!
Never a manager available.
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