DB
Daniellia B

1 reviews | Active since Apr 2018

30 Jul 2021, 19:41

Complaint!!!!

Absolutely shocked that such service exist in this day and age.

I called telkom on the 25.02.2021 giving a month's advance notice to terminate my contract as the term has ended and I no longer wish to continue

I spoke with Zimkita in the retention department and she confirmed cancellation and informed me my last debit will be 25.04.21 I agreed. Every month after April my account was still debited for a cancelled product

I've called a total number of 10times, and none of the consultants could assist in resolving my enquiry

They also charge 100% interest on a debit order you reverse.

I will certainly not recommend Telkom to anyone.

Absolutely shocking experience!

Never a manager available.

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