Complaint against Telkom yet again

Good day

I am one of your loyal customers but this is the treatment I’m getting really this is just unacceptable.

I want all my contracts cancelled with you people I want nothing to do with TELKOM again. I have request for this to be done for a year now but still nothing is happening for me..

I don’t know should I rather close my account you guys are debiting so nicely every month for a service I’m not using at all anymore.

What must I do for someone to hear me out this is the last I am going to go through this with you people I will make sure people see what you guys really care about making money and no customer experience.

I have spoken to so many agents Nfundo/Nohlahalo/ Kyanzindo they all were not of any use just one keep saying no it has been cancelled when the other says all contracts on my name is still active.

I want all my monies back for the debit orders that went off since January 2019.

Number in question : ********** 352 My contact number: 08 ********** 9

Waiting upon your soonest response here Gizelle