Complaint against Telkom

Telkom suspended my data last week Tuesday without me owing them nothing. As I already paid the money I owed them on the 10/07/18, where I payed my areas and in advance for the following month. When I called them they said It will be connected in 5 hours and was never connected, I called them the second time on Wednesday they said it will be connect in 24 hours but it was never connected, they called me on friday to check there services so for on me when I reported my crisis they hanged the phone, I called to speak to the fourth consultant she said my router will be connected in 48 hours. Even now it has not been connected I had to buy R100 of data until now but having a router that I have payed for in advance.