1 reviews | Active since Jun 2016

02 Jun 2016, 09:30

Complaint against telkom

<p>Telkom has blocked my prepaid numbers for reason. My account remain blocked. I have to two of their outlets three times and without any joy. I have phoned the customer care centre and demanded to be refunded because they are giving me hard time for no reason. I need assistance. I cannot have access to my airtime despite that I have airtime on my sim card. Can I get assistance. </p>

0
Replies (2)
Telkom
Telkom's reply03 Jun 2016, 08:42
Official

Hi phillip-dlamini

Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we have tasked our mobile team to investigate and provide feedback as soon as possible.

Interaction ***

Regards
keagan
Telkom Social Media Team

Best regards,

Telkom
Telkom's reply03 Jun 2016, 08:50
Official

Hi phillip-dlamini

Thank you for making contact with us

This response serves as confirmation that your query has been received and we will contact you.


We really do apologize for any inconvenience we have cause to you.


Your reference number is: AI***

Regards
Luleka
Telkom Social Media Team

Best regards,