Complaint against Telkom

<p>I took a contract with Telkom for a white P8 Lite on the 26 MAY 2017 at Menlyn Telkom store for the cell number: ********** 045 , I told them that I want only the 1G freemeboost which was part of contracted phone for R199 per month. On the contract it is shown that plan usage is 0.00. My surprise, last month bill shows I have to pay an extra R500 which they said I used for data. I logged a complain as to why was I not informed about The R500 loaded on my account? Their answer was, the person who sold me the contract at telkom store should have told me. The contract shows 0 for plan usage. Telkom feedback on the logged call is that I must pay the R500 regardless it was loaded without me being informed about it.</p>