1 reviews | Active since Mar 2018
Complaint about Telkom
Telkom delivered a phone that wasn't the one I asked for. Therefore I told them to come fetch it and cancel everything to do with the phone. I didn't want it anymore. But last month(February) they debited money from my account. I went and reversed it cause I mean I can't pay for something I don't have/use. Surprisingly this month again they debited from my account. I do not appreciate any of this at all.
You can contact me on ********** 482 Refilwe Thobela
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Good Day
Thank you for allowing us the opportunity to assist further on your query.
Kindly confirm your affected telephone number/s, reference number if available, ID number and contact details, so that we can be able to investigate, assist and provide feedback.
Make sure you post a “Private Reply” to protect your personal information and allow us to view the details.
We sincerely apologize for the inconvenience.
Kind Regards
Tumelo
Best regards,
Hi kay,
Thank you for getting in touch with us, we apologise for the late response.
Kindly email us the correct iD number and contact number for assistance.
Please do not hesitate to contact us should you require any further assistance.
Have a great day further.
Regards
Launa
Telkom Social Media Team
Best regards,
Hi kay,
Thank you for getting in touch with us, we apologise for the late response.
Kindly email us the correct iD number and contact number for assistance.
Please do not hesitate to contact us should you require any further assistance.
Have a great day further.
Regards
Launa
Telkom Social Media Team
Best regards,