1 reviews | Active since Feb 2017
Complaint about telkom
<p>I have been in correctly BILLED by telkom a few times after taking out a contract with them after going on THEIR Facebook page to complain about them,they rectified their "mistake".</p> <p>My recent problem is that they debited 714 from my account and it shows clearly on my bank statement that it went through but they keep sending me messages saying I owe them. I called their call center twice and I was told that it takes 7 days for the amount to reflect on their system,it has been 16 days now and they still tell.me i.owe them. So I am really unhappy with this network,I would never advise anyone to take out a contract with them.</p>
Hi Lwandlemenzi,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Hi Lwandlemenzi,
Thank you for making contact with us
We would like to assist further, kindly provide us with the account details , affected number and ID number.
We really do apologize for any inconvenience caused to you.
Your reference number is: AI***
Regards
Launa
Telkom Social Media Team
Best regards,
Good Day Menzi,
Kindly provide us with your affected number and ID number for follow up and assistance.
Regards
Tsebo
Best regards,
Good Day Menzi,
Kindly provide us with your affected number and ID number for follow up and assistance.
Regards
Tsebo
Best regards,
Hi Menzi
May you please provide us with the information requested on the above.
Regards
Diketso
Telkom Social Media Team
Best regards,
Hi Menzi
May you please provide us with the information requested on the above.
Regards
Diketso
Telkom Social Media Team
Best regards,
