Complaint about my supsended number *** for unforseen reasons

Good day since the 7th Jan 2019 , was my Birthday I Lindani Collen Maphumulo , ID No : ********** 252084 , had my number ********** 238 suspended by Telkom , forstly I was told the number was blocked for the ********** Airtime transaction which was done by the number ********** 412 which is the number which is first allocated before porting your actual number , and the Consultant at the store in Pavillion tried help to , and the actual person who blocked was Magda Schuttes and that person from the ********** unit has be sent emails and has not responded , and I have call the call center several times almost everyday and been told different time frames to get this resolve , and yesterday one of the consultant told me to go to Telkom store to get this resolved because he login cas : ********** 1 is over due , went to Telkom today and the Lady consultant at Gateway Telkom help me called the Manager who name is Tshegofutso Kgufeld ,who is handling the Order : ********** 1A who was rude to her , by saying he see no need to call me and the lady who submitted this order has no called me her name is Buyisile Harriet Masango at telkom ***** unit or which ever department is that , they were suppose to call me , they have not call even now to tell me what is the stautus on the resolving of this Problem , I have had this number since 1997 from vODACOM TO TELKOM and will not lose this number and I have lost Millions in term of Business , because this is the number I use for my Business , and apparently Telkom is not willing to help at all , and this ordeal angry such that I will take legal action for the loss I have endure during this time , and the lack of customer service telkom has , in resolving this its not this first time I have lost a number with TELKOM.