COMPLAINT

I purchased a LTE data card for my modem ( plùg & play) on 8/11/2022. It has not picked up internet since..connection says "connected without internet". I have phoned the customer care a total of 5 times, a manager has been meant to phone me on 2 occassions within 48hours,Im still waiting. Im losing data without using the card at all & will lose it all on expiry date, yet no joy out of Telkom Customer Care AT ALL.