Complaint

I have a contract with Telkom of R 139, in November 2019 they went into my account on the 20th of November to deduct as agreed but the payment rejected and on the same month on the 27 they deducted and received the money. On the 01 of December 2019 I received a statement reflecting they have not receive a payment from me and for that they are charging me R 202 plus the amount that has already paid. I view this as a ******* by Telkom, how can they charge a person for the amount they have received and moreover I took R 139 contract looking on what I can afford and I see myself having to pay R 202 on top of R 139 that has already been paid.

People I will never associate myself with such company as Telkom they act as if they treat their customer well, there is no such. In my life I will never take a contract with them, never again.