Complaint

I called the call center on the 14th of February to inform them about my line which makes outgoing calls but when I call the line it says number doesn't exist. I was instructed to restart my device which I did and still the same thing happened. Today the 16th I go to Telkom in wonderpark and received the poorest service ever.

I took out the sim card from my device. The sim card I got from the same shop a year ago, so they can test it. After that I am told they cannot help me as the sim card is not compatible with their devices. They needed a smaller sim card and they told me they cannot help me.

All I wanted was to be reconnected that's all, this is why Telkom is retrenching 15% of the staff cause they don't know service or look for solutions to assist. I am canceling all my 3 business contracts with Telkom. I cannot be taken for a ride while I am paying every month.

I don't want any feedback or replies from anyone, ke shapo thanks.