complaint

I have being try to cancel for nearly 2 years and after being told you cannot go prepaid. I took the option for monthly R201. Telkom has delayed cancelling my ADSL line as I took Fibre from another company. I sent messages and communicated with them. I had been given a reference and that never worked either. after several months of back and forth they removal most of the cost that dated from my cancellation. I started paying more than I was asked to pay to work off balance. Then I was contacted by their debt management team and really gave them an ear full. the result my service was suspended, but the irony I was billed for no service the monthly rental...really. Try calling them no answer and long wait. I am tired of telkom and at this stage just want them out of my life completely. Cancellation is a frustration as u cancel and then you cancel and then you cancel. only thing that happens you are never cancelled