Complaint

Gosh I do not know if I should go shout out loud at the Cape Gate Telkom or what.... I hv been waiting 2 months on my phones that I took in for repairs. First the manager Jeraldo Fooling cnt pick up the other phone and advised me an old phone that I paid out a long time ago... I am told to call the insurance company which I did 100 times I am told that there's nothing that the store can do I need to call, now yes it is a 3rd party that they sold for me I'd expect to offer some help instead the manager is sooo unprofessional not even an apology because clearly I dnt know what their systems is doing being having issues with Telkom also with my payments I'm told to provide prrod of payments mind your is via debit orders IL never get an phone with them nor their useless insurance... I want my phones and I'm not going to stop wanting them.