COMPLAINT

COMPLAINT! logged request on 6/09/2023 *** my wifi at home not connecting the LOS red, kept calling last week without my request being resolved, I even asked for a techician to be sent I don't mind paying,I called today 14/09/2023 to my biggest surprise request called without me having my internet connection, three calls was made after 1pm today , 1st call , call got disconnected , I made 2nd the consultant was very and during the call he told me he was working for Telkom ,His not Telkom I can not accept his response please listen to the call and advise further if customer experiece is like the consultant I dealt with I don't want to deal with Telkom... need to know way further training for the consultant please. I really need my request to be resolved not just closed without being resolved ***