Complaint.....

Hi.

My name is Zandile Mzulwini ID *** number ***.I would like to log formal complaint about telkom service provider whom has been over charging me.. I am still waiting for my refund from the previous month of October but now they've send me again another invoice with the bill that is higher then expected like the previous month..I've started a new contract with you but it's felt like the nightmare.. At first telkom was still charging an insurance of the contract I closed in 2019 without my consent as no one has ever told me I need to contact insurance separate the time I was closing my 2019 contract. When I reverse 2 months of that R83 insurance you were so quick to put me to collections but your system fail to Make our paid billed reflect to your system as soon as possible as you so quick to take our payment before of agreed date.This is the worst service provider ever. Iam unhappy with this and I can't wait to end my contract when iam out of commitment..😡😡😡😡I've spoke to many agents who are telling me incorrect different things..