Complaint

Poor customer service, I sent a complaint on 13 May 2021 via facebook after numerous attampts to contact Telkom to no avail. I received the below reply on 29 May 2021 (Hi, we have logged a case 21/05/13 32434-42 for investigation. Our network team will make contact. ^Frank) no contact has been made to date. I did a follow up but no response received.