MM
Mziwekhaya M
1 reviews | Active since Jan 2026
28 Jan 2026, 19:11
Complaint
I am writing to express my extreme dissatisfaction with the service I have been receiving from Telkom. Despite multiple attempts to contact your company via phone and email, I have not received any response or resolution regarding my outstanding requests for account statements and documents. As a long-standing customer, I expect a higher level of service and attention to my concerns. The ongoing lack of communication and support is unacceptable and has resulted in significant inconvenience. I urge you to address this matter urgently and provide the required documentation. I look forward to a prompt response and resolution.
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Mziwekhaya M's updateReviewer Update
28 Jan 2026, 19:14I am writing to express extreme concern and dissatisfaction with Telkom's service. Since November 2025, I have been attempting to contact your company regarding unauthorized and excessive deductions from my account, but my emails have gone unanswered and phone calls unreturned. The large, unexplained amounts being debited monthly have left me feeling exploited and helpless. I urgently request an immediate investigation into these transactions, a full refund of the disputed amounts, and clear communication on the account status. I expect prompt action to address this critical situation and resolve my outstanding requests for account statements and documents.
MM
Mziwekhaya M's update28 Jan 2026, 19:14
Reviewer Update
I am writing to express extreme concern and dissatisfaction with Telkom's service. Since November 2025, I have been attempting to contact your company regarding unauthorized and excessive deductions from my account, but my emails have gone unanswered and phone calls unreturned. The large, unexplained amounts being debited monthly have left me feeling exploited and helpless. I urgently request an immediate investigation into these transactions, a full refund of the disputed amounts, and clear communication on the account status. I expect prompt action to address this critical situation and resolve my outstanding requests for account statements and documents.