Complaint!

<p>In April we app**** for a new adsl line and to date we have still had NO installation. It's been one headache after another. First they said the order number was wrong, then a technician was coming and never came. Then again I went to store at mall of the south and the guy finally got a technician to say he's coming Friday 2/3 weeks ago! The morning of the installation, he said he couldn't install because telkom hadn't supp**** them with modems! And it would takes weeks before they got them! So again I ran around to get a modem for him to install. To which he then turned up for the installation, only to be told 2 hours later that he can't install and it has to go back to Telkom for the cable department to fix the fault! Another week went by and yet another visit to the store! Only to be told BE PATIENT MAM AND KEEP CALLING!! </p> <p>How many times must a person call and run around after such a big company that cannot seem to be able to get their departments in check and the work carried out! </p> <p> </p> <p>We then called again and technician was supposed to come out last Thursday - GUESS WHAT?!! they never bothered! Another complaint was lodged and they'd escalated the problem and they have still not been! We called again this morning and it's the same response! Be patient mam and keep calling. You can't speak to a manager because they do not talk calls?!! Honestly..... is this how a huge corporation runs their business?!! </p> <p> </p> <p>What does a person have to do to get any answers, feedback or purely their installaction they app**** for in APRIL! </p>