Complaint

<p>After laying numerous complaints with a land line & wifi not working for the past 3 months, telkom still charges me the full fee, when I called for the 5th time I was advised to reverse the dr order with my bank, thereafter I receive an outstanding amount SMS, again I call back and am told that only when the line is working can they process the dispute, so will be charged again this month seeing that the line is still not fixed, they also advised that it had been resolved when it hasn't been, too date no wifi or calls, I refuse to pay for a service not received, am awaiting the supervisor to contact me as "my dispute "was declined, I have spent huge amounts on call charges from my cellphone on hold trying to report and get feedback ever few days, this is such shocking service.</p>