complaint

<p>This is my second attempt on hellopeter to get my situation resolved. I am extremely cross with telkoms service and will take this even further if at this time i do not get a satisfactory result!! We have been on telkoms case since the 22 of may this year to get our internet fixed. They need to be paid next week but how are we supposed to pay for something that is not working. We put in a brand new line for the internet, have phoned telkom on several days asking them to fix it but we have not yet had someone come out to fix our problem. I have several ref numbers including an escelated ref nr but nobody fixes anything. No internet, no wifi, this is rediculous!!!! They keep telling us it is our area thats not right, then our line, but its brand new, im getting very impatient and very cross with this service. Phoned two weeks ago and they gave me a ref number that someone will come out and fix it and no one came out. And If we do not get a response, and the problem resolved we will deactivate our account . But first taking this complaint further to the highest of your complaints department . </p>