Complaint

<p>In February I got an LTE from representatives of Telkom who misrepresented the product to me. I was given the impression that the device was a wireless when in fact you need to plug it in order to use it. I never ever used this product and immediately informed telkom mobiole that this is not the device I was looking for. That is when my problems s****ed. I was sent from pillar to post, I even went to 2 Telkom mobile shops in order to cancel this contract and I was turned away. Telkom has been debiting my account despite knowing very well that I didn't want this device and wasn't using it. I'm beyond mad as I am struggling financially. I am gonna report this to the public protector and the consumer council as well. Telkom needs to stop using sell direct , cancel my contract and stop debiting my account!</p>