Complaint

Changed my banking details and went to one of their stores in October to give them my new banking details for them to be able to debit my account. A Month later they still tried to debit my old account number which resulted to them not being able to get funds...I made a payment on the 20th of December and contacted their call center about the payment so they can activate my line again, still my line is suspended so I decided to call their call center again this morning and I was told the agent who was assisting me yesterday did not save my updated banking details as the agent who was assisting me in northgate mall also did not save them....now because of their *********** agents I have to suffer, my line is still not active.