Complaint

I don’t know how to feel or react after the service I got from Telkom AGAIN, services has been suspended made a payment of R3800 for them to be restored even today I’m still waiting if consultants aren’t hanging up the line they give me attitude and all they know is escalate my it’s been days since my payment has been made yet my services are not active what does it take for one to get HELP I mean I paid my payment is showing but all they know is escalate I’ve spoken to A Noni, Nonhlanhla,Nkosinkhona, Katlego, Anita , Dikeledi and all I hear is escalate am I gonna be paid for the days my payments reflected but services aren’t active ? How do I process while my services aren’t active how do these agents treat people like that even I mean why aren’t they singing the same tune I’m sick and tired of calling this service provider for my line to be active it’s frustrating I’m buying airtime but I have a contract phone with benefits which I paid for like what’s absurd it’s irriating ? and I need this fixed ASAP as I won’t be calling them again for a simple thing that can be fixed and all those who hang up while having to help like Anita should be reported as calls are recorded and I have records of all of this and I want to be reimbursed from the day my payment reflected cause I’m behind while I have made a payment the journey with Telkom hasn’t been friendly at all and I’m not having this nonsense AGAIN I need this sorted out like as in yesterday this isn’t a friendly customer experience it’s *** and I’ must say I’m disgusted by the service given at Telkom mobile im FED UP