complaint

im really very irritated with telkom ryt now . December my iphone 5s gave me problems and decided not to read my sim card anymore we took it in and they everything was fine got the a new device after 21 working days , now the new phone is giving me a different problem it switches on and off . again we took it for repairs in Jan , it took long than 21 or 20 it actually took the whole month of jan and feb no feed back whats so ever we call in they tell us they see nothing wrong with the phone they wont fix it because it seem to be working fine , we took the phone home it was switch on but the next day did the very same thing , we have been up and down going to maponya telkom store they telling them the same thing, This is totally unacceptable , now end of epril like WFT end of April we get a call to come take the phone still again not fix ,,, as im writing this ****en promplaint the damn phone was working ohk Friday and weekend but this morning is not , i have been paying for a phone for the past 4 months that i haven't been using what ****ry is this , for a company that is represented with the ****y as service from maponya mall , the manger nono and sbu the people we have been communicating with all they say it the is nothing they can do , like the **** i mean you are manager of the store we have been contacting you for several month still i have a phone the is not working .... im writng my exams soon i dont have access to anything i cant communicate with anyone i have been phone less for 4 months , i want my dam phone to be fixed so i can just end this contract with you i am ****en tired now, i want my phone to be fixed , if it mean i will go to ombased man i will do that i am tired with telkom and lame service