EP
ENDRAN P
1 reviews | Active since Jan 2016
28 Mar 2018, 07:40
Complaint
Pathetic service from Telkom. Opened a family contract with 4 sim cards. They cannot get the additional 2 sim cards operating. No feedback from the Centurion store. Went to the store 4 or 5 times and still not resolved. Furthermore they sold a contract with a Samsung wireless charger which was never given to me. When i went back they said that they cannot give me the charger because it was never purchased. I am going log this with ICASA also
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Telkom's replyOfficial
18 Apr 2018, 12:41Hi ENDRAN P
Thank you for making contact with us.
Please be assured that we have sent your query to the Store manager for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Telkom's reply18 Apr 2018, 12:41
Official
Hi ENDRAN P
Thank you for making contact with us.
Please be assured that we have sent your query to the Store manager for further assistance, they will be in contact with you.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,