Complaint

We really need someone to help to sort out Telkom accounts once and for all. Every month the money is in the account and goes off by debit order. Some months the debit order doesn't go off and even if it does they say the account is not paid and we must pay the connection fees everytime which is unfair because the mistake is at Telkom side. Every month we are sitting without our phones for half the month but we pay our account and nothing get sorted. We spend every month more than 2 hours on the phone with Telkom with no luck. We so sick and tired of this ****. Every month its a problem. We spoke to thousands of people and nothing gets sorted. We send thousands of emails and still nothing.

Telkom needs to sort this out once and for all. Or they can really take their sim cards back and we won't pay one cent further. Why paying for something you don't have. They *****ing from us.

Please get someone to sort this out. Its the worst service provider ever.

Regards, Maria ***