Complaint

I've been a Fibre Internet customer of Telkom for the past 2 years, however, since December 2023 the service is so errands that one can't plan anything around it. I have to buy mobile data to cover for the unreliable signal of Telkom Fibre. The most frustrating part is that I call them daily and report the matter on the Open Serve App but nothing is happening. They don't have the decency to inform me as to why the reception is so poor.