1 reviews | Active since May 2017
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<p>I still dont understand how telkom charged me for using a free nightshift data i really dont understand. U are a very bad network. I had 5gig nightshift free data that i get everymonth and i decided to use it for the midnight and telkom charged me 1700. Please i need my money back. Can hellopeter help</p>
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good Day
Thank you for making contact with us.
Please be assured that this matter has been escalated to the relevant department and feedback will follow. Your reference number is AI***
We apologize for any inconvenience caused.
Regards
Telkom Social Media Team
Bronwyn
Best regards,
Good day,
Please be advised that we unable to credit spend limit, hence you have utilized the service cause you received the notification
Be advised that you were billed out of bundle usage . Please be informed that your spend limit has been set at R1.00 effective 1/06/2017 on cell *** and *** To take full control of your Spend Limit amount, simply register or logon to: http://bit.ly/1oc3AaD or dial *180# and select option 5 “MANAGE SPEND LIMIT” T’s & C’s apply no credits will be arrange on usage.
Make sure you are always connected to Telkom only coverage when using the night surfer data.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Good day,
Please be advised that we unable to credit spend limit, hence you have utilized the service cause you received the notification
Be advised that you were billed out of bundle usage . Please be informed that your spend limit has been set at R1.00 effective 1/06/2017 on cell *** and *** To take full control of your Spend Limit amount, simply register or logon to: http://bit.ly/1oc3AaD or dial *180# and select option 5 “MANAGE SPEND LIMIT” T’s & C’s apply no credits will be arrange on usage.
Make sure you are always connected to Telkom only coverage when using the night surfer data.
We apologise for any inconvenience caused.
Kind regards,
Launa
Telkom Social Media Team
Best regards,
Bt i was using my night shift bundles and it was 1st time in march i used them how come did i go straight to my spent limit if i still have my nightshift bundle.....
Bt i was using my night shift bundles and it was 1st time in march i used them how come did i go straight to my spent limit if i still have my nightshift bundle.....
And please dont lie about the notification... i always use up my data bundle and i never spent the limit. N how come did it go 1700 if my spent limit suppose to be 500
And please dont lie about the notification... i always use up my data bundle and i never spent the limit. N how come did it go 1700 if my spent limit suppose to be 500
Now my router doesnt work after u closed it claiming i didnt pay
Now my router doesnt work after u closed it claiming i didnt pay