COMPLAIN

I would like to complain about the bad experience i had with telkom on Wednesday i bought 500MB data for myself, i was at work from 07:00 am till 4am and i was connected to the work wifi. When i knocked off i switched on my data after an hour of switching on my data i get a sms that I'm out of daa. Yesterday which was the 06/02/2020 i bough 500MB again around 17:00 at 19:00 i get a sms that im out of data. I WAS ONLY USING MY DATA FOR IMESSAGE NOTING ELSE AND I MADE SURE THAT ALL MY APPS ARE OFF SINCE WELL MY DATA GOES TO WASTE, I CALLED TELKOM LAST NIGH I WAS ON A CALL FOR AN HOURS WITH AN AGENT BY THE NAME OF MATSHIDISO HANTSI AND I STILL DID NOT GET HELP I WANT TO KNOW WHAT ON EARTH IS HAPPENING AND I WANT MY DATA BACK IN MY ACCOUNT.

MY CONTACT DETAILS ARE AS FOLLOWS ***

AT THE MOMENT IM NOT A HAPPY CUSTOMER AT ALL AND THIS HAS NEVER HAPPENED TO ME