Competency

<p>My Home landLine and Adsl is been down from 11/03/2017, i took my cellphone to find out why was my line not responding, they told me the matter will be attended to asap as my area is experiencing a fault, on the 13/03/2017 i called them to follow up and one lady was kind and adviced me to go get integrated sim from telkom store. on the 14/03/2017 i went to a telkom store and got a sim the person who assited me just gave me the sim and told me to call customer Care, they will assist me from then. i called call center but i was transfered to different department up until i found someone who tried to activate my sim and failed, but she told me to go to the store they must link my sim with my line, today i am happy to say i found a gentle man whom i forgot his name but remember his surname"Mr Khoza" who knows what he is there for. he tried and tried and tried to link it and test it up until he got it right. i so wish his competency gets recognised by who ever is incharge at the store, thanks a millon</p>