Communications nightmare

I have had no internet connection since Monday morning. A message saying that my account is being managed keeps coming up. If this is an uncapped service, why then am I being capped?<br> <br> I tried calling the call centre (lol, I know) and the congenial recording was happy to inform me that my landline number is invalid. I tried this several times and have even filled in a support form and submitted it.<br> <br> As a unisa student, I find the Internet to be an invaluable resource, which is now being denied to me. <br> <br> I look forward to your copy paste reply soon.