Communications Breakdown just on the weekend

Dear Hello Peter<br> <br> The landline & ADSL / internet connections are gone again in the Greater St Francis (Kouga Municipal area) in the Eastern Cape.<br> <br> Often when the landlines break down, the cellphone connections go down as well, which is what happened today. Eventually since 12:00 we now have cellphone connections at 16:45.<br> <br> We did log the fault with Telkom, who would not log it as an area breakdown, but would only log it against our one number *** and not *** as well. Ref no 222CEZ 20-02-2015. The person at the call centre would not give an area manager's name for the Eastern Cape either.<br> <br> These faults result in fuel purchases and or any kind of purchase where bank cards are being used. One cannot draw cash from an ATM either. <br> <br> Story is spread that lines were ******. Last time I reported this to you, Telkom's social media communications team responded immediately to enquire about the fault.<br> <br> So we are relying heavily on your support to make this country work again. Please have these lines unscrambled as we've just had the jammed signals in parliament unscrambled.