Communication is not on their Customer service agenda

<p>I am trying to close my Telkom account.</p> <p>First of all - there are NO Link on their website for this. Trying to speak to a consultant is not a button thats working either on their website. Resopnding on several e-mails is too much trouble??</p> <p>They contacted me to upgrade to a 4meg line. They later responded that they can't help me because the nearest box is too far. Maybe in a year or so. (This after they are digging up my driveway the last two monts to install Optic Fiber).</p> <p>The current 2meg line is too slow to do the bussiness I need to. So I opted to change service provider.</p> <p> </p> <p>I notified them of the cancelation, via e-mail, on the 15th September - knowing that they will need a month notice. A week before the end of month I started following up on the cancelation. NOTHING!!!! no Respone!! No communication.</p> <p> </p> <p>But Oh Boy - let me skip that payment</p>