Communication Company that cant Communicate???!! Useless

I **** above i wouldnt even give them a 1 star.. Its negative *** I took out a contract with Telkom last year August after being referred by a friend. I changed my banking details and simply forgot to notify telkom after 2 months.. I then called them asking for my banking details to be changed so they could debit whatever is outstanding. Thereafter my account was suspended. I called in and NO ONE knew how my account hadnt been changed. I then asked for it to be changed immediately as to avoid credit issues and was told it would only debit the following month. In a matter of weeks i made manual payments amouting to R5000 for my line because of their interest. Keep in mind that Telkom did not call me ONCE to notify me or advise me of anything. After paying the full amounts outstanding i called to check that all was fine and all of a sudden i am told my account is written off and they cant find my payment. I called 15 times this past week emailing POP and opening cases. Nothing. I just now at 8:05 called to get some feedback the call center agent on the other line basically took it as a ****** joke. Telkom mobile has pathetic staff in and out of the call center. Supervisors and Managers who are apparently "never available" a pathetic system of communication i mean they tell me ive been handed over yet when i phone the debtors collectors they have no record of me. *****? All they do is take money and give a **** aftersales. Thanks for ruining my credit Telkom Mobile Thanks for never having the decency to INFORM CLIENTS WHEN THEY ARE ABOUT TO BE HANDED OVER OR THEIR CONTRACT WRITTEN OFF??????????? Pathetic. Useless. I tell everyone of my experience to save them from this **** service. I mean if anyone from Telkom gives a dam i would be shocked if anyone even looked at this. DONT WASTE YOUR MONEY OR TIME. USELESS