Communication Company? Joke Right.

In August 2016 I received a call from Mobile Talk selling Telkom LTE, they assured me that LTE worked in my area and if not I could return the goods within 7 days at no charge.

Sadly and as expected there was no LTE coverage in our area and on day 2 the contract was cancelled and shortly after the modem was collected.

Come July 2018 and Telkom has chosen to hand me over to Debt-IN who have been hounding me via SMS (how about a call Telkom????)

Either Telkom believes the 7-day consumer legislation does not apply to them or (which I expect) their records are mixed up. The challenge now is HOW to get this right.

As a communication company, Telkom does a VERY poor job of actually communicating with their customers.

The account number was: ********** 60 Case: ********** 2 (resolved and closed by Telkom)