1 reviews | Active since Oct 2011
Comms & Incorrect Invoice + Interests
<p>Hi Telkom</p> <p> </p> <p>WHY IS IT UTTERLY IMPOSSIBLE TO COMMUNICATE WITH TELKOM!? YOUR LIVE CHAT SYSTEM SUCKS!! TAKES FOREVER TO CONNECT, FREQUENTLY DISCONNECTS. FRUITELESS EXCORCISE!</p> <p> </p> <p>I have an amount of R86.17 on my latest bill, Amount Overdue + Interest. Can you please explain what this is for?</p> <p>Acc: ********** 87275, Invoice No 608A ********** n.</p> <p> </p> <p>PJ</p>
Hello Exile13
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
Hello Exile13
This response serves as confirmation that your query has been received.
Your reference number : AI***
Your query has been sent to our billing team for assistance.
Regards
Noleen
Telkom Social Media Team.
Best regards,
"Good day
Apologies for the delay in response, thank you for making with us via the Hello Peter platform,
Kindly note that over the period of April and May this year a line transfer was done, on the your May invoice
the amount due was R*** and for June it was R*** bringing the total to R*** of which two payments of R*** were made, Bringing the difference to R*** now the reason the account was more for May is for the new service which was installed and the Pro-Rata billed for the first invoice.
Regards
GS
Telkom Social Media"
Hi Telkom
Sorry i don't understand what the implications of the line transfer procedure is. Please explain the cost implication and also indicate where i consented to additional charges.
"Good day
Apologies for the delay in response, thank you for making with us via the Hello Peter platform,
Kindly note that over the period of April and May this year a line transfer was done, on the your May invoice
the amount due was R*** and for June it was R*** bringing the total to R*** of which two payments of R*** were made, Bringing the difference to R*** now the reason the account was more for May is for the new service which was installed and the Pro-Rata billed for the first invoice.
Regards
GS
Telkom Social Media"
Hi Telkom
Sorry i don't understand what the implications of the line transfer procedure is. Please explain the cost implication and also indicate where i consented to additional charges.