SR
SOS R
1 reviews | Active since Mar 2009
20 Jul 2015, 06:15
Come on guys
i was without adsl and voice lines for 3 weeks and since the fault was fixed I am still waiting for someone to call and tell me how much credit will be passed for the weeks I was without service. Looks like I will wait 3 weeks again for this. Sad part is, greedy mweb refuses to credit me for those 3 weeks of no service but I will show them my middle finger as well when I wont renew data contract with them, this was only a 6 months contract.
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Replies (1)0
Replies (1)Telkom's replyOfficial
20 Jul 2015, 08:18Hello NeedHelp,
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Your reference number is SM126690.
Regards
Frank
Social Media Team
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Your reference number is SM126690.
Regards
Frank
Social Media Team
Telkom's reply20 Jul 2015, 08:18
Official
Hello NeedHelp,
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Your reference number is SM126690.
Regards
Frank
Social Media Team
We certainly understand the frustration and acknowledge your query.
Kindly note we have escalated your query with our Technical Team.
An investigation into the incident is currently underway and feedback will follow.
Your reference number is SM126690.
Regards
Frank
Social Media Team
