COME FIX MY WIFI!!!!!!!!!

For 5 days I have been without Wi-Fi, something that I pay for. For 5 days I have spoken to 4 different consultants. Each one giving me a different story when I call in for assistance. First it was an area fault, then it was a fault on our side. I am tired of the constant back and forth. I only have the usernames for the consultants: SibuyiK, QubuK, DlaminiV1 and the last person I spoke to was Elsina Mathebula who when I asked to speak to the manager or team leader stated she is one of the team leaders and that the actual managers are in a meeting (Gift Man***i and Steven Chupe) I was told that a technician will come out and sort the issue out for 3 days in a row but each time I speak to a consultant they tell me that a technician has not been allocated. I am beyond anger at this point, this has been the most frustrating process I have endured. I'm tired of being told things, I WANT TO SEE YOUR WORDS COME TO LIGHT WITH ACTIONS. As a business how do you not know who your technicians are? How do you not have contact numbers for them and why are you running things like a ****a shop.