COLATERAL DAMAGE

I have finally come to the conclusion that telkom will not ethically admit to their misgivings.The issue stems from late november to date.I however wish to apologise to all the (six in total) telkom consultants and so called ops manager who had to bear the brunt of my anger at telkom.Colateral damage in the sense is that all these poor consultants who are the scapegoats of senior management , have to listen to all our woes, knowing well enough that they physically do not have the capacity to resolve those issues presented to them.I would like to thank Ms Celiwe (ops specialist -social media) who did lend a sympathetic ear by way of a telephone call AND an email,that had a promised a swift resolution, but as stated above, these kind people are bound by limitations.<br> Finally, please in response to this complaint, do not give me another refernce number. I have lost count of the number of references that i have received for this one issue, the last being ref SM180634<br> <br> Thank you<br> Kallie