Clueless Telkom at it again

Telkom, why have you put a Default on my Name? You cancelled our contract due to cable theft that YOU could not replace , told me i do not owe any money to you ...have the reference to prove it Ref: ********** 88. i have older Reference numbers as well for you....but you have NO CLUE about your clients accounts do you? but are very quick to hand us over!!!! 1. Why did you hand me to Blake ? 2. WHY DID YOU PUT A DEFAULT ON MY NAME? I have emailed the Telecomunications Ombud already. I WANT THOSE ANSWERS!!! because i know you have NO reason to do both!