Clueless TELKOM

Item: Telkom
Rating: 1
Author: Zee P

Endless issues with intergrated data sim. I am on the home unlimited but my data sim has not been working since around 24 May. Telkom you suspended my ADSL line even after i made payment of R800. Now your accounts people say i need to pay outstanding balance of R193 too re activate. Well are you gonna give me back all my data i lost or credit my account? Your service or lack of it has become your second name. Please sort this out ASAP!

Helpful (0)

Replies (2)

Telkom's replyOfficial

12 Jul 2018, 08:27

Good day zee-parker

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

This response serves as confirmation that your query has been received. Please be assured that we will task our team to attend and advise as soon as possible. We do apologize for the inconvenience caused.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,

Telkom's reply12 Jul 2018, 08:27

Official

Good day zee-parker

We are sorry to hear this. Thank you for making contact with us and bringing this to our attention.

Interaction ***

Regards

Gerard

Telkom Social Media Team

Best regards,

Zee P's updateReviewer Update

12 Jul 2018, 09:10

Hi Telkom team I have sorted out the problem...easy. I am cancelling my line with you. Please note. I WILL NOT PAY ANY OUTSTANDING BALANCE TO TELKOM. I will not pay for service i did not recieve

Zee P's update12 Jul 2018, 09:10

Reviewer Update

Hi Telkom team I have sorted out the problem...easy. I am cancelling my line with you. Please note. I WILL NOT PAY ANY OUTSTANDING BALANCE TO TELKOM. I will not pay for service i did not recieve