DT
Damian T
1 reviews | Active since Aug 2015
25 Aug 2015, 11:03
Closure of Accounts and Refund of Monthly Payments
I am at my wits end with Telkom. I have been trying to close two accounts that I have with them since February this year, and have contacted the Telkom call centre, and have emailed them as well, and still I have had no response from Telkom.<br> <br> I have now been billed on a monthly basis since February on both accounts and the bills just keep racking up. I need these accounts cancelled and my payments refunded to me - this apathy from Telkom's side is simply inexcusable.<br> <br>
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Replies (1)Telkom's replyOfficial
25 Aug 2015, 12:42Hello DJT911,
This response serves as confirmation that your query has been received.
Your reference number is SM138181.
Your query has been sent to our billing department for further assistance.
Kind Regards
Noleen
Telkom Social Media Team
This response serves as confirmation that your query has been received.
Your reference number is SM138181.
Your query has been sent to our billing department for further assistance.
Kind Regards
Noleen
Telkom Social Media Team
Telkom's reply25 Aug 2015, 12:42
Official
Hello DJT911,
This response serves as confirmation that your query has been received.
Your reference number is SM138181.
Your query has been sent to our billing department for further assistance.
Kind Regards
Noleen
Telkom Social Media Team
This response serves as confirmation that your query has been received.
Your reference number is SM138181.
Your query has been sent to our billing department for further assistance.
Kind Regards
Noleen
Telkom Social Media Team
