GC
Greg C
1 reviews | Active since Sept 2011
12 Apr 2016, 14:18
Closure of account
Good day<br> ID no ***088<br> <br> I have requested the closure of the following telkom line <br> This was sent to [Email Removed] ***<br> <br> my total due should be R193.81 for the last months line rental applicable<br> However my statement due states R499.15<br> <br> I have proof of cancellation and confirmation that it was closed<br> <br> This is shocking<br> All I want to do is close telkom and Never deal with you again. Please advise as to why it is R499.15 and correct accordingly <br> Call me on ***
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Telkom's replyOfficial
12 Apr 2016, 16:25Hello Ra****i,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222833
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222833
Regards
Luleka
Telkom Social Media Team
Telkom's reply12 Apr 2016, 16:25
Official
Hello Ra****i,
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222833
Regards
Luleka
Telkom Social Media Team
Thank you for making contact with us
This response serves as confirmation that your query has been received. We will look at the matter and provide feedback soon.
We do apologize for any inconvenience we have cause to you.
Your reference number is: SM222833
Regards
Luleka
Telkom Social Media Team