JM
JACQUELINE M

1 reviews | Active since Jul 2015

29 Jul 2015, 11:34

CLOSING OF TELKOM ACCOUNTS

On the 24th of February I sended through our companies cancelation to cancel our Telkom lines as the business closed down at the end of feb. 6 Months later and we are still being billed. I have sent various emails to various people and no one gets back to me . I was now just one minute short of holding on an hour for the cancelation department and someone put down the phone in my ear!!! now can someone get me helped to get this account closed as the call centre is *********** and by the looks of it no one know how to read nor reply to an email!And the billing department is ready to list us on the credit beareau.

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Replies (1)
Telkom
Telkom's reply29 Jul 2015, 14:24
Official
Hello INSPECTACAR,

Thank you for your post.

Kindly be advised that we are currently attending to your query and we will revert back to you with feedback.

Your Social Media reference number is SM129572.

We sincerely apologise for the inconvenience caused.

Regards
Tebogo M
Telkom Social Media Team
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