Closing of Account

<p>I have been trying for months now to close my account completely. I have even spoken to individual people to escalate this but still nothing has been done. My number was ported ages ago and just the line rental was closed but the ADSL was not despite filling in all the forms and sending them to the requried address. I also followed up with an individual person and yet i am still receving a monthly account for the ADSL line as well as monthly usage statements which show the ADSL has not been used at all. I also emailed the Hello Peter email address and still nothing has been done. I am getting so frustrated. Thank you.</p>