Closing logged faults without doing a thing

I have 4mb uncapped internet from Telkom. Since 2 weeks ago I have continuously called to get this issue resolved. Telkom would open a case & a couple of hours later the problem is supposedly resolved but the problem is not solved. I am lucky if I get more than 1mb download speed. As it is I am paying for a service that I am not receiving. With the world cup starting tomorrow I`m guessing I wont be able to stream the games. TELKOM... CATCH A WAKE UP PLEASE!!! I will sure as hell drop you as ISP as soon as 123NET Fibre starts to roll out in Secunda.<br> Very ****ed off Louis.