Closing faults without fixing problems since 2016 till now

I have logged my line faulty a couple of times, There is times there a can barely browse the internet on a 10mbps it takes round about 2 - 3 min to load a page. Some days i can even browse the internet, and telkom tells me there is nothing wrong with my line, now i refuse to pay the fees that the fail over used due to the line not working, witch is R1268.48 (need to say the telkom line was out of order completely I had to call and report it from my work phone. I can pay for something thats broken,

I want someone to fix my line please. I even send in cancellation froms to see if i cant get service from Telkom,

Please see all my fault codes as from 2016 (SOME CODES HAS TO PER DAY DUE TO IF I LOG IT TELKOM CLOSES IT)

(1) 717CTK150916, (2) 724CTK150916, (3) ********** 44 STILL PENDING, (4) 556CTK300916, (6) ********** 32, (7) 155CTK151016, (8) 946CTK231116, THEN I LEFT THE LINE OFF DUE TO NON FIXING, (9) 676CTK300717, (10) 216CTK040817, (11) 216CTK040817, (12) 736CTK140817, (13) 48CTK260817, (14) 49CTK260817, (15) 515CTK131117, (16) 29CTK251117, (17) 335CTK040818

Should the customers from Telkom be happy with this kind off service, IS MY MONEY GOOD ENOUGH?