oT
ockert T
1 reviews | Active since May 2012
20 May 2015, 10:57
closing account
hi <br> <br> i am fed up with telkom ... i have asked them to close my account end of march ..because i moved premises and they dont have available ports in the area i am moving to ...<br> <br> me and the lady discussed that they must close the account and take my deposit and deduct it from my final bill which was like 1500 minus the 700 deposit ... to my shock i got a bill of 3200 they never closed the account <br> <br> i am furious with telkom how do they work ??? why must i pay for a service that they cant even give me ..<br> <br> please sort this out asap
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Replies (1)Telkom's replyOfficial
20 May 2015, 11:12Hello ovt3643,
Thank you for making contact with us.
]
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM112095.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
]
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM112095.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
Telkom's reply20 May 2015, 11:12
Official
Hello ovt3643,
Thank you for making contact with us.
]
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM112095.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Thank you for making contact with us.
]
Please be assured that this matter has been escalated to our Accounts Team, feedback will be provided.
Your reference number is SM112095.
We apologize for any inconvenience caused.
Regards,
Busi Tshabangu
Telkom Social Media Team
***
Best regards,
