TS
Tristan S

1 reviews | Active since Sept 2010

13 Sept 2017, 15:35

Closed telkom account and they listed me!

I recently closed my telkom account, I was then given an invoice for the following month again, which I refused to pay, then they amended it as I paid it, now they owe me money. Now I find they listed me after I paid as they felt like it.

I severely under estimated the reliability of internal communication within the company as their legal department does not talk to the customer care people. I am now struggling to get vehicle finance because of this issue they have created. Be sure to have multiple written contacts and that you check EVERY credit bureau if you close a telkom account.

It seems they don't like loosing customers and make your life difficult if you want to cancel your telkom account!

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